Please browse the Frequently Asked Questions (FAQs) below. If you cannot find an answer to your question, please send your enquiry to us here and we will reply as soon as possible.
About Our Games
- Do I need to pay in order to play your games?
- No, you can play all our games for free.
- The games are not showing.
- All Flash games require Adobe Flash Player installed in your system. you can visit Adobe's website to download and install the latest version of Flash Player.
- Can I download the games into my computer?
- Yes. Simply click the download button in the game pages to do so.
- The downloaded games are not working. Why is that?
- Our downloadable games require Adobe AIR runtime 2.5 or above to work. You can download it for free from Adobe's website. Please note that even the games are downloaded into your computer, internet connection is still required to play.
- I really like your games, can I put them into my site?
- Yes. We provide linking codes so that you can copy and paste the codes into your website.
- Besides this website, can I play your games in other platforms?
- You can also play our games in Nintendo Wii or on Facebook.
- How often does Novel Games introduce new games?
- We introduce new games every month! You can receive our latest news by subscribing to our RSS or monthly Newletters, as well as following us on Facebook or Twitter.
About Game Player Accounts
- What can I do with a Game Player Account?
- With a Game Player Account, your name can appear in the High Scores Tables.
- Do I need to pay in order to register for a Game Player Account?
- No, you don't. The Game Player Account is free.
- Can I use any words as my screen name?
- We will scan your screen name and check if any unsuitable words exist. Your screen name will be modified if necessary.
- How to change my password?
- After logging in successfully, the Log In / Register button at the top left corner of the web page will become Change Password button, and you can change your password by clicking it.